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# 358 Janet's Simply Santa

Frequently Asked Questions

Most questions can be answered by looking at the content of this page or clicking on the links shown on the right side of each page. 

If you have a question you can't find an answer to, please don't hesitate to call us.  We can be reached during normal business hours (Pacific Time Zone) at: (760) 802-3488. If we aren't able to take your call, please leave a message and we'll get back to you as soon as possible.  You may also email us at pullingthreads@aol.com or by clicking the Contact Us link at the bottom of each page.

If you are having trouble getting emails, or you don't get an expected email link for adminstrative functions like changing your password, the problem is most likely an invalid email address entered during your registration. Login to your account and verify that your listed email address is current and correctly spelled. Also make sure to add us to your safe senders email list.

Some  frequently asked questions:

    - How much is shipping?
All prices include shipping costs in the Continental United States. For other areas, please contact us        for details.

    - What comes with the Kits?
All Kits contain the pattern to the pictured products plus fabric and any necessary bells, beads,         beard, etc. You will still need to supply all sewing threads.  Pillow Kits contain the fabric for the        pillow fron and all appliqu'e pieces.  All individual patterns are $8.00 each.



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